PENGARUH PENGAWASAN TERHADAP PENINGKATAN KINERJA KARYAWAN PADA PT. PEGADAIAN SYARIAH (PERSERO) BATURAJA TIMUR OKU

Abstract

Supervision is a process carried out by management to ensure that employees work in accordance with organizational goals, standards and policies. Achieving company goals is greatly influenced by effective supervision of employees, which aims to increase work efficiency and effectiveness and create work enthusiasm. This supervision includes the approach, motivation and direction that the leader needs to give to his subordinates. Superiors must understand the motives and methods desired by employees, because individuals work to fulfill needs, both conscious and unconscious, including material and non-material needs. Problems faced by PT. Pegadaian Syariah (Persero) East Baturaja OKU is how supervision influences employee performance improvement. This research aims to determine the extent to which supervision can influence employee performance in the company. Data collection methods used include literature study, observation, interviews, documentation and questionnaires. The hypothesis proposed in this research is that there is a strong influence between supervision on improving employee performance at PT. Sharia Pawnshop (Persero) Baturaja Timur OKU. Based on the results of data processing, the correlation between Supervision and Performance Improvement obtained a figure of 0.604 and a percentage level of 36.50%, to answer the hypothesis that was proposed previously, namely the Influence of Supervision and Performance at PT. Pegadaian Syariah (Persero) Baturaja Timur OKU has proven to be strong. Thus, it is hoped that this research can provide deeper insight into the importance of supervision in improving employee performance, as well as provide recommendations for management to implement more effective supervision strategies.